Privacy Policy
Information on how we handle personal data, player information, and respect your privacy.
PRIVACY POLICY
This Privacy Policy describes how Enelot s. r. o., located at Vysokoškolákov 8556/33B, 010 08 Žilina, Slovakia, collects, uses, shares, and retains information in connection with its games and software products. This Privacy Policy applies to all games published by Enelot s. r. o., including but not limited to The Wellmonts Case and other titles distributed through online platforms.
DATA PROTECTION CONTACT INFORMATION
If you have any questions regarding personal data or privacy matters, you may contact us at:
Company name: Enelot s. r. o.
Registered address: Vysokoškolákov 8556/33B, 010 08 Žilina, Slovakia
Email: contact@enelot.com
HOW WE CAPTURE DATA
We may collect information in the following ways:
• Automatically through gameplay (such as device information, crash logs, gameplay statistics)
• Through platform providers such as Epic Games, Steam, PlayStation or Xbox
• Through third party services integrated into the game, if applicable
• When users voluntarily contact us via email
We do not require users to create accounts directly with us.
WHAT DATA WE COLLECT
Depending on platform functionality and services used, we may collect:
• Device information such as hardware model and operating system version
• Gameplay progress and statistics
• Crash reports and technical diagnostic data
• Purchase confirmation information handled by the platform
• Email address and information voluntarily provided when contacting support
We do not intentionally collect sensitive personal data. If a user does not contact us directly, we generally do not collect personally identifiable information beyond platform-provided identifiers.
HOW WE USE DATA
We use collected data to:
• Provide and maintain our games
• Improve performance and fix bugs
• Analyze gameplay for product improvement
• Respond to support requests
• Comply with legal obligations
We do not use personal data for profiling or automated decision-making.
DATA SHARING
We may share information with:
• The respective platform provider for platform services, purchases, and account management
• Analytics or crash reporting providers
• Legal authorities where required by law
We do not sell personal data to third parties.
DATA RETENTION
We retain collected information only for as long as necessary to:
• Provide and improve our services
• Comply with legal obligations
• Resolve disputes
Crash logs and analytics data may be stored for up to 24 months unless a longer retention period is required by law. Support communications are retained only as long as reasonably necessary to resolve the issue and maintain business records.
USER RIGHTS
If you are located in the European Union, you may have rights under applicable data protection laws, including:
• The right to access your personal data
• The right to request correction
• The right to request deletion
• The right to request restrict processing
• The right to object to processing
• The right to data portability
To exercise these rights, contact: contact@enelot.com
CHILDREN'S PRIVACY
Our games are not directed to children under the age of 13 or the minimum legal age in the relevant jurisdiction. We do not knowingly collect personal data from children.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.